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Jobber vs ServiceTitan: which one do you need?

Jobber is the right tool for most home service companies up to 15 users: published prices from $29 a month, route optimization, online payments and a 14-day free trial. ServiceTitan is built for large HVAC, plumbing and electrical companies that need call booking, memberships and configurable payroll, and it quotes per technician on request. Move up only when you have the call volume and the staff to use what ServiceTitan adds. Facts checked on both companies' pages November 12, 2026; third-party figures are labelled.

By the Birdy team · Facts checked

We make Birdy, which competes with both, so this is not an independent review. Every fact about Jobber and ServiceTitan comes from their own websites, help centers and app store listings, linked under Sources and checked November 12, 2026. Third-party figures are labelled.

Where Birdy fits

For an owner-run company where several people in the office answer leads and speed to lead matters, we recommend Birdy. It is closer in size to Jobber than to ServiceTitan, and built for something both handle less directly: knowing who owns each lead and how long it has waited. Birdy does not publish prices yet: pricing is set when your account is opened.

A good fit when

  • Several people answer customers and you want each thread assigned to one person, with a Mine tab and Mark done.
  • You want each lead's age on the board and speed to lead and close rate by rep in Reports.
  • You run a few trucks with set crews and want a dispatch board by truck with booked versus available hours.
  • You sell good, better and best quotes and service plans with rotations.

Look elsewhere when

  • You need card payments or texting today: both are coming in Birdy.
  • You need automatic route optimization, QuickBooks sync, a phone system or a native App Store app.
  • You are a large trades company with call takers and memberships: ServiceTitan fits better.

Jobber vs Birdy · ServiceTitan vs Birdy

Side by side

  • Built for

    Jobber
    Home service businesses from 1 to 15 users, with pages for trades such as lawn care, pressure washing and window cleaning
    ServiceTitan
    Commercial and residential trades such as HVAC, plumbing, electrical, roofing and gutters; says it is trusted by over 100,000 contractors

  • Price

    Jobber
    $29 (Core, 1 user, billed annually) to $529 a month (Plus, 15 users, billed annually); month to month costs more
    ServiceTitan
    Not published: every package says Request Pricing, per technician. Third-party estimate (Projul): about $245 to $500 per technician a month

  • Trial and contract

    Jobber
    14-day free trial of Grow, no credit card. Month to month with no commitment, a 12-month minimum, or annual prepaid (not refundable)
    ServiceTitan
    No free trial described. Contract length not published by ServiceTitan; Projul reports a 12-month minimum

  • Setup

    Jobber
    Sign up and start on the free trial
    ServiceTitan
    Not published by ServiceTitan; Projul reports 2 to 12 months and $5,000 to $50,000

  • Routes and dispatch

    Jobber
    Scheduling on every plan; route optimization from Connect, up to 7 days at once
    ServiceTitan
    Dispatching and scheduling in every package; Dispatch Pro and Fleet Pro are Pro products

  • Calls

    Jobber
    AI Receptionist on Plus or a $29 a month add-on
    ServiceTitan
    Call Booking in every package; Contact Center Pro (with an AI Virtual Agent) is a Pro product

  • Memberships and recurring work

    Jobber
    Recurring jobs and maintenance contracts (no plan named); automatic payment collection from Connect
    ServiceTitan
    Customizable memberships in The Works

  • Payroll and commissions

    Jobber
    Job costing from Grow; payroll not described on the pricing page
    ServiceTitan
    Payroll management from Essentials; configurable payroll and commission tracking in The Works

  • Card fees

    Jobber
    Card 2.9% + 30¢, Tap to Pay 2.7% + 30¢, bank 1%; automatic payments from Connect
    ServiceTitan
    Not detailed on the pricing page

  • Field app

    Jobber
    Native iPhone and Android app. 4.8 out of 5 on about 21,600 App Store ratings (third party)
    ServiceTitan
    Native app. ServiceTitan Field: 3.5 out of 5 on about 5,600 App Store ratings (third party)

Which to choose

Jobber is the better choice if

  • You have up to 15 users and want to know your price before you talk to sales.
  • You run recurring routes and want route optimization from the second plan.
  • You want customers to approve quotes and pay through a client hub, with published card fees.
  • You want to be working in it this week.

ServiceTitan is the better choice if

  • You have a call center or several call takers booking jobs all day.
  • You sell memberships on equipment and need configurable payroll and commission tracking.
  • You have more than 15 technicians and the staff to run a long setup.

Jobber website ServiceTitan website

When should a company move from Jobber to ServiceTitan?

When the phone, not the schedule, is the bottleneck. ServiceTitan's packages start with call booking and add memberships, payroll and advanced reporting; its Pro products cover marketing, contact centers, dispatch and fleets. If you have call takers, memberships on equipment and more than 15 technicians, those earn their cost. If your work is routes and repeat visits, Jobber's route optimization and client hub usually cover it for far less.

How much more does ServiceTitan cost than Jobber?

Jobber's published prices and third-party estimates for ServiceTitan, a month, checked November 12, 2026

1 user

Jobber, billed annually (published)
$29 (Core) to $149 (Grow)
ServiceTitan (Projul estimate)
$245 to $500 per technician

5 users

Jobber, billed annually (published)
Up to $399 (Plus at 5 users)
ServiceTitan (Projul estimate)
About $1,225 to $2,500 for 5 technicians

15 users

Jobber, billed annually (published)
Up to $529 (Plus)
ServiceTitan (Projul estimate)
About $3,675 to $7,500 for 15 technicians

The ServiceTitan figures multiply a third-party per-technician estimate that ServiceTitan has not confirmed, and leave out setup. Ask ServiceTitan for a written quote.

Sources

Checked November 12, 2026. Other companies' figures are theirs, as published.

  1. Jobber: pricing
  2. Jobber help: add-on features
  3. Jobber help: route optimization
  4. Jobber: lawn care software
  5. ServiceTitan: pricing
  6. ServiceTitan: Pro products
  7. ServiceTitan: industries
  8. Projul: ServiceTitan pricing analysis (third party, a competing vendor)
  9. Apple App Store: Jobber (rating, third party)
  10. Apple App Store: ServiceTitan Field (rating, third party)

Questions

Is Jobber or ServiceTitan better?

For most home service companies up to 15 users, Jobber: it publishes prices from $29 a month and has route optimization and online payments. For large HVAC, plumbing and electrical companies with call takers and memberships, ServiceTitan.

Is ServiceTitan more expensive than Jobber?

Yes. Jobber's published prices top out at $529 a month for 15 users on Plus, billed annually. ServiceTitan quotes per technician; a third-party estimate puts it at about $245 to $500 per technician a month, plus setup.

Does Jobber have memberships like ServiceTitan?

Jobber supports recurring jobs and maintenance contracts, per its lawn care page, with automatic payments from Connect. ServiceTitan has customizable memberships in The Works package.

Related

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