ServiceTitan alternatives for smaller companies
Smaller home service companies leaving ServiceTitan usually look at Housecall Pro, Jobber, FieldPulse, Workiz and Birdy. ServiceTitan is built for large trades companies; it prices per technician and quotes on request, and a third-party source reports a 12-month minimum contract. If you have a few trucks, a lighter tool with published prices is often a better fit. We make Birdy, one of the options.
By the Birdy team · Facts checked
We make Birdy, one of the products below, so this is not an independent review. It is listed first because it is ours, not because it wins every category. Facts about other products come from their own websites, help centers and app store listings, linked under Sources and checked November 10, 2026.
What to look for
Your size
Count your technicians and office staff. Per-technician pricing adds up fast for crews of two or three.
Setup time
Ask how long until your office works in it every day, and who does the setup.
Contract
Check the minimum term and how cancelling works before you sign.
What you will miss
Call booking, memberships, payroll and deep reports are ServiceTitan's strengths. List which ones you really use.
The options
1.Birdy (ours)
Best for: Home service companies with a few trucks and several people in the office, where new work starts as a lead that has to be answered fast
Leads with your own stages, quote appointments and email follow-ups; each lead shows how long it has waited, and Reports shows speed to lead and close rate by rep. Good, better and best quotes from a price list with minimums and bundles, signed online. A dispatch board by truck with road routes and drive times, service plans with rotations, online booking with live time slots, a customer portal, and a crew app the crew adds to their phone's home screen. One Messages inbox where each thread is assigned to one person, with a Mine tab and Mark done; texting is being connected, so texts to customers are not live yet. Card payments, phone calls, QuickBooks sync and automatic route optimization are not here yet, and the product is young. The importer reads Housecall Pro exports and any spreadsheet.
Pricing: Not published. Pricing is set when your account is opened. Accounts are opened by hand from the waitlist
2.Housecall Pro
WebsiteBest for: Owner-operators and growing shops that want a proven tool with card payments and a native app, and can start on a published price today
Scheduling, dispatch, estimates, invoicing and payments, online booking and review tools on three published plans. Recurring service plans, route optimization and the proposal tool are on Max; Pipeline, Voice, Payroll and CSR AI are add-ons. Its iPhone app is rated 4.7 out of 5 on about 31,700 ratings (third party).
Pricing: Basic $59, Essentials $149, Max $299 a month billed annually ($79, $189, $329 monthly); 14-day free trial
3.Jobber
WebsiteBest for: Small teams that want polished quotes, online payments, a client hub and route optimization, with a low starting price
Quotes, invoices with online payments, online booking and a website on every plan; route optimization from Connect; optional line items, two-way texting and job costing from Grow; Pipeline, Marketing Suite and AI Receptionist on Plus or as add-ons. Its iPhone app is rated 4.8 out of 5 on about 21,600 ratings (third party).
Pricing: From $29 a month (Core, 1 user, billed annually) to $529 a month (Plus, 15 users); $29 per extra user; 14-day free trial
4.FieldPulse
WebsiteBest for: Trades contractors (HVAC, electrical, plumbing) who run projects and track inventory and equipment
Project management, inventory, asset and equipment management, maintenance agreements, job costing, a booking portal and QuickBooks, with Maverick AI included. Phones, payments, financing, pricebook and custom forms are add-ons.
Pricing: Not published (seat-based quotes). A third-party estimate: about $89 a month plus about $30 per user
5.Workiz
WebsiteBest for: Companies whose leads arrive by phone or from lead marketplaces
A phone system with recorded and transcribed calls, call masking and call flows; AI answering as an add-on; integrations with Reserve with Google, Angi, Thumbtack and HouseHappy; automations that alert a dispatcher on a lead after a set time. Service plans and proposals are on Ultimate.
Pricing: Not published (Request pricing on every plan); 7-day free trial
Where Birdy fits
A good fit when
- Several people in your office answer customers and you want each thread owned by one person.
- New work starts as a lead and you want to see speed to lead and close rate by rep.
- You sell good, better and best quotes and service plans with rotations.
- You run a few trucks and want a dispatch board by truck with road routes and drive times.
Look elsewhere when
- You need to take card payments on invoices today: card payments are coming, and invoices are marked paid by hand until then.
- You want phone calls, call recording or AI answering inside the software: Birdy does not make or take calls.
- You need automatic route optimization, QuickBooks sync or a marketplace of connected apps now.
- You want a native App Store app or a long track record: the crew app is a home-screen web app and the product is young.
- You want to sign up and start tonight: accounts are opened by hand from the waitlist.
- You run a large HVAC, plumbing or electrical company with call takers and memberships: ServiceTitan or FieldPulse fit better.
Why do smaller companies leave ServiceTitan?
Mostly cost and fit. ServiceTitan's pricing page says Request Pricing on every package and prices per technician. A third-party estimate, which ServiceTitan has not confirmed, puts it at about $245 to $500 per technician a month, with implementation that can take months. Its ServiceTitan Field app is rated 3.5 out of 5 on about 5,600 App Store ratings. Large companies get a lot for that; a company with three trucks may not use most of it.
What is the best ServiceTitan alternative for my company?
It depends on what you need. Find your reason in the first column for the shortlist that fits.
A shortlist by what you need, as of November 10, 2026
Do HVAC, electrical or plumbing projects
- Look for
- Projects, inventory, equipment, maintenance agreements
- Shortlist
- FieldPulse
Want published prices and a proven app
- Look for
- Published plans, free trial
- Shortlist
- Housecall Pro, Jobber
Live on the phone
- Look for
- Built-in phone system, call recordings
- Shortlist
- Workiz
Do visit-based work with an office that answers leads
- Look for
- One owner per conversation, speed to lead by rep, service plans
- Shortlist
- Birdy
| If you... | Look for | Shortlist |
|---|---|---|
| Do HVAC, electrical or plumbing projects | Projects, inventory, equipment, maintenance agreements | FieldPulse |
| Want published prices and a proven app | Published plans, free trial | Housecall Pro, Jobber |
| Live on the phone | Built-in phone system, call recordings | Workiz |
| Do visit-based work with an office that answers leads | One owner per conversation, speed to lead by rep, service plans | Birdy |
How do I switch off ServiceTitan?
Check your contract's end date first. Then export your customers, jobs and pricebook as spreadsheet files and import them into the new tool. In Birdy, you confirm each column before anything is saved and past jobs come in as history. See the switching page.
Sources
Checked November 10, 2026. Other companies' figures are theirs, as published.
- ServiceTitan: pricing
- ServiceTitan: home page and industries
- Projul: ServiceTitan pricing analysis (third party, a competing vendor)
- Apple App Store: ServiceTitan Field (rating, third party)
- Housecall Pro: pricing
- Jobber: pricing
- FieldPulse: pricing
- FieldPulse: features
- Fieldproxy: FieldPulse pricing estimate (third party)
- Workiz: pricing
- Workiz: phone system
- Workiz: lead management
Questions
What is a cheaper alternative to ServiceTitan?
Housecall Pro and Jobber both publish prices: Housecall Pro from $59 a month and Jobber from $29 a month billed annually, as of November 10, 2026. ServiceTitan does not publish prices.
Is Birdy a good fit for an HVAC company leaving ServiceTitan?
Only a small one. Birdy has no call center, inventory, purchasing or configurable payroll. Larger HVAC companies should look at FieldPulse or stay on ServiceTitan.
Does ServiceTitan have a contract?
ServiceTitan does not publish its terms. A third-party source reports a 12-month minimum contract. Ask for the term and cancellation rules in writing.
Related
- FeatureScheduling and dispatchA day board with one row per truck, road routes on a map, rain-day moves and capacity at a glance.Read
- FeatureReports and speed to leadSpeed to lead, close rate, money, what's owed and how the crews did, with every number clickable.Read
- GuideSwitching field service softwareStep by step, how to move a home service company to new field service software: what to export, how to clean data, when to cut over and what to tell staff.Read
- ComparisonServiceTitan vs BirdyServiceTitan compared with Birdy: who each is built for, pricing per technician, setup time, memberships, reports and switching. Public facts, dated.Read
- ComparisonHousecall Pro vs BirdyHousecall Pro compared with Birdy for home service companies: published prices, the office inbox, speed to lead, plans, payments and switching. Dated.Read
- ComparisonJobber vs BirdyJobber compared with Birdy: published prices by plan and team size, quotes, routes, the client hub, texting, speed to lead and switching. Dated.Read
- ComparisonFieldPulse vs BirdyFieldPulse compared with Birdy: who each is for, projects, inventory, maintenance agreements, add-ons, pricing and switching. Public facts, dated.Read
- ComparisonField service software for small businessField service software for small home service businesses compared for 2026: criteria first, then who each option is best for and its price. We make one.Read
Switching is easier than it looks
Export your customers and price list, and we bring them over with you: duplicates checked, every change shown before anything is saved.