Guides for home service business owners
Practical guides for running a home service company: answering leads, pricing, quoting, plans, scheduling and the office.
- 11 min readSpeed to leadWhat speed to lead is, what the lead response time research shows, a good target, how to measure it in business hours, and how a busy office keeps it low.Open
- 10 min readHow to price pressure washingPressure washing pricing from your own costs: how much to charge per square foot, minimum charges, house wash vs flatwork vs roof, and a worked example.Open
- 9 min readGood, better, best quotesHow to use good, better, best pricing on home service quotes: what goes in each option, how far apart to price them, and how to present the three options.Open
- 9 min readSelling service plansHow home service companies build, price and sell service agreements and maintenance plans: what to include, visit rotations, discounts, renewals and the math.Open
- 8 min readRunning a shared office inboxHow a home service office with several people answers texts and calls without stepping on each other: owners, an unassigned queue, hand-offs and reply targets.Open
- 8 min readRain day reschedulingA rain day plan for pressure washing and other outdoor crews: when to call it, how to read the forecast, who to move first, what to tell customers, and scripts.Open
- 8 min readSwitching field service softwareStep by step, how to move a home service company to new field service software: what to export, how to clean data, when to cut over and what to tell staff.Open
- 8 min readRoute densityWhat route density is, how to measure it, what drive time really costs a home service crew, and practical ways to cluster jobs by area, day and plan.Open
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