Service area
A service area is the set of places your company works, often a list of ZIP codes or a radius from the shop, outside of which you decline or charge travel.
Also called
- coverage area
- service territory
- service radius
Writing down your service area keeps booking pages, ads and the office consistent, and protects route density. Inside it, many companies split the area into zones with their own days.
Jobs just outside the area can still be worth taking with a travel fee or a higher minimum charge, or when they start a new cluster you want to grow.
Track it in Birdy
Leads, quotes, jobs and invoices on one customer record, set up with your own data.
Related
- FeatureOnline bookingA booking page for your website that offers real open times and sends every request to the pipeline.Read
- FeatureScheduling and dispatchA day board with one row per truck, road routes on a map, rain-day moves and capacity at a glance.Read
- GuideRoute densityWhat route density is, how to measure it, what drive time really costs a home service crew, and practical ways to cluster jobs by area, day and plan.Read
- GlossaryRoute densityRoute density is how tightly a crew's jobs are packed together, measured as jobs or revenue per mile or per hour of driving.Read
- GlossaryDrive timeDrive time is the paid time a crew spends driving between the shop and jobs; it costs vehicle money and crew hours but earns nothing.Read
- GlossaryMinimum chargeA minimum charge is the lowest price you will do any visit for, set to cover the drive, setup, the smallest real job, pack-up and your margin.Read