Dispatch board
A dispatch board is the office's view of every crew's day, by truck and time, where jobs are scheduled, moved and assigned.
Also called
- schedule board
- dispatch calendar
- scheduling board
The board shows who is going where today and this week. The office drags jobs between trucks and days, sees gaps, and moves work when it rains or a crew is short.
A useful board also shows unscheduled work waiting for a date (often called the tray), each crew's capacity, and the drive between stops, so the office can keep routes tight.
Track it in Birdy
Leads, quotes, jobs and invoices on one customer record, set up with your own data.
Related
- FeatureScheduling and dispatchA day board with one row per truck, road routes on a map, rain-day moves and capacity at a glance.Read
- FeatureLead pipelineEvery lead on one board, from the first call to the signed quote, with each lead's age in plain view.Read
- GuideRain day reschedulingA rain day plan for pressure washing and other outdoor crews: when to call it, how to read the forecast, who to move first, what to tell customers, and scripts.Read
- GuideRoute densityWhat route density is, how to measure it, what drive time really costs a home service crew, and practical ways to cluster jobs by area, day and plan.Read
- GlossaryRoute densityRoute density is how tightly a crew's jobs are packed together, measured as jobs or revenue per mile or per hour of driving.Read
- GlossaryRain dayA rain day is a work day called off for weather, when outdoor jobs are moved to another day and every affected customer is told the new time.Read
- GlossaryBooking windowA booking window is the span of time a customer is told the crew will arrive, such as 8 to 10 AM, instead of an exact time.Read
- GlossaryCrew appA crew app is the phone app field crews use to see their day, get directions, mark themselves on the way, follow checklists, take photos and log time.Read