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Average ticket

Average ticket is the average value of a sold job: total revenue from won jobs divided by the number of jobs won in the same period.

Also called
  • average job size
  • average job value
  • average sale
  • average order value

Average ticket moves with what you sell on each visit. Three-option quotes, sensible add-ons and bundles raise it; heavy discounting and lots of small jobs lower it.

Read it next to close rate. A higher ticket with a steady close rate means more money from the same leads. A higher ticket with a falling close rate may mean prices have gone past what your market accepts.

Formula

average ticket = revenue from jobs won ÷ number of jobs won

Example

Palmetto won 34 jobs worth $17,340 in April. The average ticket is $17,340 ÷ 34 = $510.

Track it in Birdy

Leads, quotes, jobs and invoices on one customer record, set up with your own data.